Frequently Asked Questions

Answers to the most common questions about our service.

After you place an order, we begin delivering the reviews gradually. Reviews are created by verified profiles with natural account histories and delivered over 3 to 7 business days. This gradual process creates an organic growth pattern.

We deliver reviews on more than 15 platforms, including Google, Trustpilot, Facebook, ProvenExpert, Trusted Shops, Jameda, Kununu, eBay, HolidayCheck, AutoScout24, Mobile.de, TripAdvisor, Shop Apotheke, App Store, and Otto. We add new platforms regularly.

Yes. All reviews are created by genuine, verified profiles with natural account histories and activity. We do not use bots or fake accounts. Reviews are delivered gradually to create an organic growth pattern.

Delivery time depends on the selected package and platform. Delivery generally begins within 24 hours after payment is received and takes 3 to 7 business days. Larger packages may take up to 14 days. The estimated delivery time is shown with each package.

We accept several payment methods, including credit cards (Visa and Mastercard), bank transfer, and other methods shown during checkout. All payments are protected with SSL encryption and processed in compliance with the GDPR.

Yes. We offer a money-back guarantee if the ordered reviews cannot be delivered within the agreed period. If we cannot deliver the ordered number of reviews, you will receive a full refund.

We take particular care to minimize the risk of profile suspension. Verified profiles, gradual delivery, and natural review text keep the risk low. If a suspension nevertheless occurs as a direct result of our service, we offer full compensation.

Yes. Most packages let you supply custom review text. Alternatively, we can write professional, natural-sounding text for you. Text is written to appear authentic and comply with the relevant platform policies.

You will receive an email confirmation after placing your order. You can request an update at any time by WhatsApp or email. Our support team generally responds within 2 hours during business hours, Monday through Friday from 9:00 AM to 6:00 PM.

Yes. In addition to DACH-specific platforms such as Jameda, Kununu, and Trusted Shops, we offer reviews for international platforms including Trustpilot, eBay, and TripAdvisor. Our services are available to businesses throughout the DACH region and internationally.

Genuine customers may leave negative reviews during the delivery period. This is part of a natural review profile and can even add credibility. We recommend responding to every review professionally and constructively.

We use only verified profiles with natural histories, deliver reviews gradually for organic growth, provide personal support with response times under 2 hours, and offer a money-back guarantee. More than 5,000 customers have used our service.

Still Have Questions?

Our support team will be happy to help you personally.

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